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If you’re passionate about helping others gain access to and learn about technology, shaping the future of making, and having the opportunity to make a meaningful impact both on NextFab and the world, then we’re looking for you.

We offer full-time positions, independent contractor, and instructor positions, as well as a comprehensive benefits package for staff members, including professional development. If interested in joining our team, please send your resume and cover letter to careers@nextfab.com or apply for one of the opportunities listed below.

Janitorial & Maintenance Team Member

Overview:
The person in this position will be responsible for cleaning and will perform general maintenance and repairs for assigned equipment and facilities.
Schedule:
Full-time (approximately 40 hours/week)
Janitorial Duties / Responsibilities:
  • Clean and sanitize each of the three (3) commercial buildings.
  • Maintains the inventory of cleaning supplies.
  • Collect and analyze data to find places of waste to reduce and eliminate.
  • Uses a cleaning cart to transport cleaning supplies.
  • Cleans and disinfects bathrooms and kitchens.
  • Wipes and dust surfaces in rooms.
  • Cleans floors (in common areas).
  • Stocks bathrooms.
  • Empties trash containers, and waste disposal in shop areas and in common areas.
  • Performs other related duties as assigned.
Maintenance Duties / Responsibilities:
  • Technical maintenance & machine repair.
  • Maintain safe functionality of equipment and tools at all NextFab locations to meet health and safety standards.
  • Inspects and identifies equipment, machines, and systems in need of repair to identify problems or issues.
  • Troubleshoots issues to determine necessary repairs. Identify the best solution to resolve systems or equipment issues.
  • Plans repair work using building blueprints, building plans, or equipment manuals as needed.
  • Conducts preventive maintenance to ensure that equipment, machines, and systems continue operating properly.
  • Performs routine maintenance on equipment, machines, and systems. Performs general repairs that do not require a specialized technician. Examples may include general carpentry, general plumbing, electrical, and HVAC repair, repairing drywall, painting, and repairing doors and other building fixtures.
  • Repair of inoperable machines: return to working condition within 48-72 hours based on part replacement delivery time frame.
  • Uses and updates maintenance ticketing system.
  • Keeps maintenance logs and reports on daily activities
  • Renovations to the facilities of all NextFab locations, ensuring that each location and shop meets health, safety, and legal standards and regulations. Preserve the good condition of infrastructure and ensure that facilities are safe and well functioning.
  • Inspect facilities to determine the need for repairs or renovations
  • Develop and maintain a high level of competence with facilities and maintenance. Stay well-versed in all facilities and maintenance processes and health and safety regulations.
  • Assist with relocation and transport of facility, property, equipment, and supplies as needed.
  • Orders supplies and materials needed for repairs and maintenance.
  • Performs other related duties as assigned.

Requirements:

Physical Requirements:
  • Must be physically able to climb ladders, bend, or crawl into awkward spaces.
  • Prolonged periods of standing and walking and frequently pulling, pushing, and bending.
  • Must be able to lift up to 50 pounds at a time.
Travel:
Willingness and ability to travel to each of the 3 locations on a regular basis are required:
(North Philly): 1800 N. American Street, Philadelphia, PA
(South Philly): 2025 Washington Avenue, Philadelphia, PA
(Wilmington, DE): 503 N. Tatnall Street, Wilmington DE
Education and Experience:
  • High school diploma or equivalent required.
  • Trade school/vocational-technical school preferred.
  • 3+ years of related experience required.
  • OSHA certification is a plus.
  • Forklift operation experience is a plus.
  • On-the-job training offered.
  • Ability to read, write, and communicate verbally in English to complete work efficiently, effectively, and courteously.

Desirable Skills:

  • Strong analytical and problem-solving skills.
  • Ability to follow instructions.
  • Knowledge of general carpentry, general plumbing, electrical, and HVAC repair preferred.
  • Ability to use hand tools and power tools.
  • Ability to read blueprints, building plans, and repair manuals.
  • Excellent organizational and time management skills.
  • Detail-oriented and thorough.

Part-Time Member Services + Education Coordinator

NextFab is seeking an engaging and enthusiastic team member. NextFab is a collaborative makerspace and business accelerator. We provide access to machinery, education, membership, community, events, rental space, and professional services to enable innovators to turn ideas into products, and products into businesses. We are looking for candidates for the position who feel passionate about supporting the mission and work of our organization and our customers.
The Member Services + Education Coordinator will greet, assist, and provide direction and information to members and guests of NextFab and NextFab’s resident companies.
This is a part-time position: 25 hours per week. Fixed hours for this position are Tuesdays (8:30-6 pm) and Thursdays (8:30 am-5 pm). The person in this position will work 7 additional hours per week. These hours will be fixed as well, but are open to discussion/ TBD. This is a temporary position, running for 4 months, through April 2023. Work is to be performed on-site at our South Philadelphia location.
Duties / Responsibilities:
Front Desk
  • Maintains knowledge regarding Member Services Policies & Procedures
  • Educates the public about NextFab’s mission
  • Serves as primary customer service contact; responds to and resolves inquiries and questions received verbally, by phone, and by email
  • Answers and directs phone calls to staff; takes messages and transfers calls
  • Greets and directs staff, visitors, members, and clients
  • Processes new memberships; explains and sells services

Point of Sale / Sales Support

  • Maintains knowledge of Front Desk operations, software, and systems
  • Processes POS payment for goods and services

Member and Staff Support

  • Performs front desk opening/closing checklists
  • Receives mail, documents, packages, and courier deliveries and delivers or distributes items for staff and resident companies
  • Supports documentation and improvement of business processes
  • Processes member reservations and approvals
  • Engages with members and reports feedback and concerns appropriately, acting as a conduit between members and staff where necessary

Education Customer Service

  • Respond to education customer service matters, supported by NextFab staff

Education Scheduling

  • Manage post-class certification process
  • Manage NMO certifications and New Member Follow-Up campaigns.
  • Support QReserve Rollout as needed through administrative setup, testing, and documentation.

Administrative

  • General administrative tasks as needed
  • Other duties as ability and need dictate
Compensation / Benefits:
NextFab offers benefits including professional development and the opportunity to use the NextFab facilities outside of working hours.
Salary Range:
$15-17/hr, based on experience.
Limited personal use of company facilities
Professional Development Allowance
$800 toward professional training, certification, or conferences (allowance does not roll over).

Requirements:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Basic understanding of administrative and clerical procedures and systems
  • Proficient with Microsoft Office Suite or related software
Education and Experience:
High school diploma or equivalent required
At least 2 years of clerical and/ or customer service experience required
Physical Requirements:
Prolonged periods of sitting at a desk
Must be able to lift up to 15 pounds at times
  • Accepted file types: jpg, png, pdf, Max. file size: 5 MB.
  • Accepted file types: jpg, png, pdf, Max. file size: 5 MB.